The Solution You Choose Should be Secure, Scalable and Flexible
DPS has used ICM’s Viewcenter Document Management Solution since 2005. DPS chose Viewcenter because of its robust security. Users are able to store and retrieve different document types within different groups. Currently, Viewcenter contains 16 different document collections for 16 DPS business units.
If the Shoe Fits Should You Wear it Forever?
Most companies start with a base version of a document management software. Over time, their processes change. Or they develop new processes. Other departments may want to integrate with your repository. Is that possible? Do you want to share your data with external groups or even the public? OK, but that better be secure.
Out-of-the-box document management software might not be configurable. Plus some SaaS (Software as a Service) applications only make updates at the next full release. What's worse they might decide your enhancement isn't worthy. Hiring and paying for third-party developers to customize your solution can be expensive. And if it's locked code, impossible.
The system you choose should be secure, flexible and scalable. You should be able to ‘grow’ the solution and expand across departments.
A big reason for our 13-year relationship with AZ DPS is that we continue to accommodate their growing needs. They ask, we answer.
ICM creates, publishes and implements Viewcenter. Our resident professional IT services team can provide custom software development for our solutions. This means we can meet almost any business need. We provide our API at no charge. And Viewcenter has an 'open' architecture. This means data and documents export out of the system or migrate to another system; if needed. And we do not compress or alter your files in any way. Choosing a Vendor
Arizona awarded the Statewide Contract ADSPO18-185890, Document Management Services. Included are several vendors. But the choice is still yours. So how should you choose? Rely on vendors who already have a long-term, successful relationship with Arizona State. Some have already helped State agencies take their first steps towards digital transformation. But as the saying goes, a journey BEGINS with the first step. Continue your journey to digitize Arizona government.
The ViewCenter system has transformed our business and enabled us to serve both our global staff and our customers much faster and more efficiently.
Andrea Zublin Administrator,
ViewCenter is one of the best tools I have ever used! I was looking for a solution that would allow me to easily scan and store numerous documents and make them readily available to my customers without having to manually index each document. . . . Not only are my documents now digitized, no one had to manually index them, the OCR function works great and continues to improve the more you use it. . . . If the quality of the product were not enough, the level of customer and technical service I receive is outstanding!
We hired ICM Document Solutions to help us get a handle on our historical documents and establish new document management practices that will enable us to drive a more efficient future for our business.
Jerry McKechnie Quality Manager,
Our use of the ICM solution has helped us reduce our backlog of paper records and increased efficiency in document retrieval. Additionally, the ICM solution helps Hawker towards its goal of a 30% reduction in its carbon footprint.
Jim Meszaros Quality Manager,
Hawker Pacific Aerospace
The ICM ViewCenter saves time and expedites the invoicing process that in turn helps keep cash flowing in for accounts receivable.
Carl Shultz Vice President of Finance,
Marana Aerospace Solutions
ICM has been a long-time aerospace document scanning specialist for UTC’s Phoenix AZ facility. More than 7 million pages of documents have been scanned for UTC over a 15-year period. As such, UTC’s management asked ICM for assistance with digital storage of its traveler packets.
Accounts Payable Department UTC Aerospace Systems
It has been a joy working with you on this project, and we constantly speak highly of the work you did for us.
Everything is looking very good and our reintegration of the image files into our system is going virtually flawless.
Dana P. Hlavac JD CPM Deputy County Manager,
With electronic document scans we don’t worry about misfiles anymore. Retrieval is easy and quick. Plus it’s much easier for the public to access documents, which reduces the need for clerk-provided assistance.
Virlynn Tinnell Clerk of the Court,
The college chose ICM ViewCenter for its replacement solution. As a Web-based and open architecture document management software, ViewCenter has proven to be secure, flexible, easy to use, reliable, and scalable. Some features important to GCC were version control, and retention control, all of which ViewCenter handles with modular plug-ins chosen to suit each customer’s needs.
Isaiah Washington IT Manager,
Glendale Community College
ICM applied its experience and expertise to devise a solution for the Nogales Unified School District that digitized 100 years’ worth of paper records, and provided a tool that allows the district to retain, search, find, and retrieve records easily and efficiently.
John Utne Director of Student Records,
Nogales Unified School District